Is it business ethics or just the golden rule? The golden rule holds a universal theme. Treat others the way you would want to be treated. Do it at work, at home, in life and in Hong Kong. It is a bedrock principle of any good company. Keep focus on transparency and emphasis on doing the right thing. This will become your primary reason for superior performance and success.

Every reputable profession needs to hold a special position of trust within society. That is to recognize that continued public trust is based on the commitment to high ethical standards within the company and that speaks to the equally high standards of the individuals within the company. This all begins at the top. If integrity is not there it will not exist long at the lower levels. It is the responsibility of the person at the top to make it known by example and character that nothing less will be tolerated.

It is important that all the people in the company believe that is critical that all its employees act at all times in an honest and ethical manner in connection with their service to the company. The principles of integrity and accountability are the cornerstone of success.

Each employee should deal fairly with all counter-parties, vendors, competitors, and other employees at all times. It all goes back to the golden rule. There are no ethics that apply here sometimes but not there sometimes. There are no ‘business’ ethics. Around the world religious and cultural differences may vary but the golden rule stands solid.

As an individual in the company making these correct decisions is imperative. In raw everyday life it all comes done to the decisions made with that simple but basic golden rule, do unto others, as you would have them do unto you. By definition deception is out or any attempt to mislead.

And lastly and just as importantly pay prompt attention to and act on all complaints. This includes but is not limited to customers, suppliers and employees. They will do their part in keeping you honest!

Mary Barrett President The European Hardware Company (EHC) & Lynn Cove Foundry and Forge 800 975-7089 info@europeanhardware.net http://www.europeanhardware.net

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